CHATCONVERSIONS CASE STUDIES
Telenuage is an interconnect company that sells, installs & services business telecom systems with multisite and enterprise solutions. They have a highly technical consultative solution that isn’t easily explained via a website, so they would ideally like to receive qualified sales leads, giving them the opportunity to present their service offering.
After implementing ChatConversions’ technology with managed live chat agents service, Telenuage has been receiving 3 X greater increase in sales leads. They now receives more pre-qualified sales leads based on their criteria that resulted in an impressive overall increase of 23% in sales.
“ChatConversions provides a new and powerful way for us to engage with potential clients. It’s worth every penny. This is an incredible service that has really helped our business. We are a proud customer.I highly recommend this service for any business”
CEO - Telenuage
Telecom Depot Direct is a leading B2B E-Commerce reseller of telephone equipment selling phones, phone parts & accessories directly to businesses and consumers. The company has been struggling to increase their conversions, trying many different things. One of their challenges is that they want to quickly engage with website visitors while they are on the site. They were never satisfied with their advertising ROI and the HUGE number of abandoned carts.
After deciding to use ChatConversions’ human powered managed 24/7 live chat agents service, Telecom Depot Direct has increased their sales by 23% month over month due to larger carts and many more cart checkouts, without spending additionally on more ads. They also achieved 2 of the largest online orders in their history from live chat leads that they received on weekends.
“I just can't imagine how we could ever operate without the 24/7 open communication line available to all our visitors. I recommend this important service to all Ecommerce sites”
Digital Marketing Manager - Telecom Depot
Run-DLJ Telecom is a major distributor of high end telecom equipment selling to mid and large corporations. As their pricing fluctuates constantly, they cannot close transactions on their website, therefore they are reliant on receiving qualified sales leads and have struggled for years to find a cost efficient way to get more leads from their website traffic.
After implementing ChatConversions’ technology and managed live chat agents service, Run-DLJ Telecom has increased their sales leads by approximately 300% and consistently generates on average 35 additional qualified leads per month. Overall their website conversions have increased by over 18%, without increasing their ad budgets.
“The increase in sales has exceeded my expectations and our challenge is too many sales leads at times……I highly recommend ChatConversions”
President - RunDLJ Telecom Inc.