ChatConversions Case Studies
Run-DLJ Telecom is a major distributor of high end telecom equipment selling to mid and large corporations. As their pricing fluctuates constantly, they cannot close transactions on their website, therefore they are reliant on receiving qualified sales leads and have struggled for years to find a cost efficient way to get more leads from their website traffic.
After implementing ChatConversions’ technology and managed live chat agents service, Run-DLJ Telecom has increased their sales leads by approximately 300% and consistently generates on average 35 additional qualified leads per month. Overall their website conversions have increased by over 18%, without increasing their ad budgets.
Telenuage is an interconnect company that sells, installs & services
business telecom systems with multisite and enterprise solutions.
They have a highly technical consultative solution that isn’t easily
explained via a website, so they would ideally like to receive qualified
sales leads, giving them the opportunity to present their service
After implementing ChatConversions’ technology with managed live chat
agents service, Telenuage has been receiving 3 X greater increase in
sales leads. They now receives more pre-qualified sales leads based on their criteria that resulted in an impressive overall increase of 23% in sales.
Telecom Depot Direct is a leading B2B E-Commerce reseller of telephone equipment selling phones, phone parts & accessories directly to businesses and consumers. The company has been struggling to increase their conversions, trying many different things. One of their challenges is that they want to quickly engage with website visitors while they are on the site. They were never satisfied with their advertising ROI and the HUGE number of abandoned carts.
After deciding to use ChatConversions’ human powered managed 24/7 live chat agents service, Telecom Depot Direct has increased their sales
sales by 23% month over month due to larger carts and many more cart checkouts, without spending additionally on more ads. They also achieved 2 of the largest online orders in their history from live chat leads that they received on weekends.